Grooming

Nail Trims

No appointment needed! Please call before you arrive to ensure our groomers are available. $15.00  Trim & Grind $20.00 The process takes about 10 minutes while you wait. Pet Grooming: By appointment only

ALL PETS MUST BE ON A LEASH OR IN A CARRIER FOR SAFETY

Prices vary depending on breed, size, hair thickness, coat condition and other various factors. Please contact our office for a quote. *please note that the price could change once we physically see your pet*

Standard pet grooming appointment drop off time begins at 8am and ends at 10am. Monday-Saturday

We issue pick up times based on the order we receive the pets in for the day. Example, pet drop off is 8am your approximate pick up time could be 1pm if the time slot is available. Working all day? No problem, your pet can stay as late as 5:30 when we close at no additional charge. Simply let us know at drop off.

If you would like your pet by a certain time that day, please let us know when you make the appointment and we will do our best to accommodate. 

Express Groom

If you do not want your pet to be at the facility for an extended period of time, your pet may be eligible for a 1-1.5 hour straight through service. The groomers would need to assess your pet and see if they are an acceptable candidate. The fee for this service is $15.

Matted Pet Policy

If you cannot get a comb through your pet’s hair, they may be matted. Brushes do not always remove tangles from the hair. If your pet is too matted to accomplish the desired cut, we will notify you of your pet’s options at drop off and the potential for a dematt fee.  The fee varies depending on the time spent by the groomer and the coat of the pet. 

Senior Pet Policy

We love pets of all ages! If your pet is getting older we have certain policies in place to help keep them comfortable during their service. If for any reason your pet is no longer tolerating grooming, we stop the service and only charge for the services performed. Unfortunately we do not groom incontinent pets or pets that cannot stand on their own for the grooming service. 

Cancellation/No Show Policy

We understand that emergencies happen. If you are running 15 or more minutes late please contact our office to discuss the possibility of rescheduling. We require 24 hours notice to cancel or change your grooming appointment. We offer reminders via text & email to ensure you are aware of your upcoming appointment(s).  If you would prefer a phone call reminder, please let the office staff know. 

In the event you have an emergency and need to cancel less than 24 hours notice, a fee will be charged prior to your next service. This fee is not a prepayment of your next service.  The cancellation fee will be ½ of your service price that was missed.  Severe weather conditions (snow & ice) that require a cancellation will NOT accrue a cancellation fee.  We appreciate your understanding. 

Vaccines Required

We require Rabies and Distemper for all grooming pets. We strongly recommend bordatella, but we do not require it for grooming customers at this time.