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Since 1960, Nancy Crane’s Family Pet Care has proudly served the High Ridge and greater St. Louis community as a trusted provider of professional dog & cat boarding and grooming. Built on compassion, integrity, and responsibility, our mission has never changed: To care for pets as family, serve people with integrity, and provide meaningful value to our community.

As we celebrate our 65th anniversary during the United States Quincentennial, we reflect on our roots, our purpose, and our commitment to future generations of pets and families throughout Jefferson County and the St. Louis region.

Rooted in St. Louis Pet Boarding & Grooming History

When Nancy Crane’s Family Pet Care first opened its doors in the early 1960s, professional pet boarding and grooming services in St. Louis were rare. Families often relied on neighbors, farms, or informal kennels when traveling. Grooming was minimal and boarding focused primarily on containment, not comfort.

We believed pets deserved better. From the beginning, our goal was to provide safe, clean, compassionate, and structured care, treating every pet as a valued family member, not a number.

Our story mirrors the evolution of pet care in St. Louis itself- A 65-Year Timeline of Boarding & Grooming Excellence in St. Louis:

1960s: The Beginning of Family Pet Care

• Pets were transitioning from outdoor companions to indoor family members
• Formal boarding and grooming facilities were uncommon
• Nancy Crane’s Family Pet Care opened to provide personal, clean, and compassionate boarding, “the Nancy Crane’s Way”

1970s: Growing With St. Louis Families

• More families required boarding as work and travel increased
• Grooming expanded to include basic bathing and trimming
• We emphasized routine, consistency, and calm environments for pets away
  from home

1980s: Expanding Professional Services

• Suburban growth increased demand for professional pet grooming and extended boarding stays
• We added climate-controlled spaces, personalized feeding schedules, and supervised playtime
• Grooming became recognized as essential for health and hygiene, not just appearance

1990s: Pets Become Family

• Boarding services incorporated enrichment, socialization, and individualized care
• Grooming expanded to include nail trimming, ear cleaning, and gentle handling for anxious pets
• Families began seeking facilities that treated pets with emotional care, not just supervision

2000s: Modern Standards of Pet Care

• Increased focus on sanitation, safety, and staff training
• Grooming became a health-first service supporting skin, coat, and overall wellness
• Boarding emphasized home-like comfort over crowded kennel environments

2010s: Multi-Generational Trust

• Families returned across generations, bringing the pets of their children and grandchildren
• Nancy Crane’s became known as High Ridge’s family-first boarding and grooming facility
• Technology allowed better communication, scheduling, and photo updates for pet
  parents

2020s: 65 Years Strong

• Celebrating 65 years of service during the USA Quincentennial, serving entire
  St. Louis communities!
• Maintaining our commitment to value-over-profit, home-like boarding, and health-focused grooming
• Continuing to evolve while keeping comfort, care, and safety first

Professional Pet Grooming in High Ridge: With Purpose and Care Over Money

At Nancy Crane’s Family Pet Care, grooming has always been about health, hygiene, and comfort– never trends for money, or rushed appointments.

We believe grooming is a vital part of responsible pet ownership and long-term wellness.

Our Grooming Philosophy:

• Maintain healthy skin and coat
• Professional nail trimming and ear care
• Gentle handling for puppies, anxious or senior pets
• Familiar groomers who know our pet personally
• Health-focused grooming that complements boarding stays

Whether your pet visits us for grooming alone or during a boarding stay, they receive
individualized attention, patience, and respect.

Pet Boarding That Feels Like Home- Never a Hotel

One belief has guided us for over six decades:

Our facility should always feel like a home, never a hotel.

Your pet is not a reservation number or a kennel assignment. They are a guest in our care.

What “Home-Like Boarding” Means:

• Familiar faces and gentle handling
• Individual attention for each pet
• Calm surroundings over overstimulation
• Respect for each pet’s temperament, routine, and needs
• Clean, secure, well-maintained environments

We intentionally avoid overcrowding and chaos. Our focus is comfort, safety, and
emotional well-being. We do provide individualized care for feeding, exercise, and
socialization through various optional programs with our boarding service.

Value Before Profit: Serving High Ridge Families First

From the beginning, Nancy Crane’s Family Pet Care has focused on value over profit.
Our pricing reflects our mission:

To make quality boarding and grooming accessible, fair, and family-focused.

We measure success by:

• Trust earned from families
• Long-term relationships, not short-term transactions
• Clean, safe, well-maintained facilities
• Experienced staff who take time with each pet

We believe every family deserves reliable, compassionate, professional pet care without feeling pressured, upsold, or rushed.

Generations of Families. Generations of Pets.

One of our greatest honors is serving multiple generations of St. Louis families.

Many clients who brought their childhood pets now return with the pets of their children
and grandchildren.

That continuity reflects:

• Decades of trust
• Consistent, personalized care
• A reputation built on integrity and compassion
• A deep connection to the High Ridge and Jefferson County community

This is not just our business. This is our legacy through fourth generation of care! Be
part of our growing Pet Care Family.